Ferguson Trade B2B Pipe Up

Your responses to our survey will help us serve our customers better, so we appreciate your willingness to "Pipe Up". All of your answers are strictly confidential. To get started, please answer a few quick questions.

* How likely are you to recommend Ferguson to friends or colleagues?

«Very Unlikely						Very Likely»
0	1	2	3	4	5	6	7	8	9	10

How would you best describe your primary business?

Of products that you could purchase from us, what percentage of your annual product purchases do you place through Ferguson?

Based on the categories listed below, please rate your most recent experience with Ferguson. Use any number on the scale of 1-10 where "10" = Excellent and "1" = Unsatisfactory to best describe your experience. You may also select "N/A" if that measure of our performance is not applicable to you.

Our Services

Unsatisfactory

Excellent

1

2

3

4

5

6

7

8

9

10

N/A

* Speed of service

* Appliance installation

* Will-call accuracy

* Online or website

* Accessibility of associates

* Consistency of deliveries

* Accuracy and consistency of billing

Our People

Our Products